Privacy Policy

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

• You means the individual accessing or using the Service.
• Company (referred to as "We", "Us" or "Our") refers to the Citizenship Practice Test Platform.
• Account means a unique account created for you to access our Service or parts of our Service.
• Service refers to the Website and the Citizenship Practice Test Platform.
• Personal Data is any information that relates to an identified or identifiable individual.
• Cookies are small files placed on your device by a website, containing details of your browsing history among other uses.
• Device means any device that can access the Service (e.g. computer, cellphone, tablet).
• Usage Data refers to data collected automatically when using the Service (e.g. duration of a page visit, IP address, browser type).
• Service Provider means any natural or legal person who processes data on our behalf (e.g. Stripe, authentication providers, analytics).

1. Information We Collect

Personal Data

While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you, including but not limited to:

• Account Information: When you create an account, we collect your name, email address, and authentication provider (e.g. Google, Microsoft).
• Payment Information: If you purchase paid access, your payment details are processed securely by Stripe. We do not store your full payment card information.
• Usage Data: We collect information about your activity on the platform (e.g., test results, progress, device/browser info, IP address, pages visited, time and date of visit, unique device identifiers).

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, some parts of our Service may not function properly. We use:

• Necessary / Essential Cookies (Session): Essential to provide services and enable features (e.g. authentication, fraud prevention). Without these, requested services cannot be provided.
• Cookies Policy / Notice Acceptance Cookies (Persistent): To identify whether users have accepted the use of cookies on the Website.
• Functionality Cookies (Persistent): To remember choices you make (e.g. login details, preferences) for a more personalized experience.
• Analytics / Performance Cookies (Persistent, may be administered by third parties): To track traffic and how users use the Website to improve our Service.
• Targeting and Advertising Cookies (Persistent, administered by third parties): These cookies track your browsing habits to enable us to show advertising that may be relevant to your interests. Third-party advertisers may place cookies to show ads based on your interests. You may opt out via the Network Advertising Initiative opt-out page or your device advertising settings.

2. How We Use Your Information

We may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor usage.
• To manage your Account and your registration as a user; the data you provide gives you access to functionalities available to registered users.
• For the performance of a contract, including the development, compliance, and undertaking of the purchase contract for products or services you have purchased.
• To contact you by email or other equivalent forms of electronic communication (e.g. regarding updates, security updates, or support).
• To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.
• To manage your requests and attend to your enquiries to us.
• To personalize your experience and track your progress.
• To analyze usage and improve our services.
• To comply with legal obligations and prevent fraud or abuse.

3. Third-Party Services

Service Providers have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Stripe: We use Stripe to process payments. Stripe may collect and process your payment information according to their Privacy Policy.
• Google: If you sign in with Google, your basic profile information is shared with us. Google may also collect usage data as described in their Privacy Policy.
• Microsoft: If you sign in with Microsoft, your basic profile information is shared with us. Microsoft may also collect usage data as described in their Privacy Statement.
• Analytics: We may use analytics to track and report usage. Google Analytics tracks and reports website traffic; you can opt out via the Google Analytics opt-out browser add-on. Clicky is a web analytics service—see Clicky's Privacy Policy. Google Ads conversion tracking (Google LLC) connects data from the Google Ads advertising network with actions on this Application; Personal Data collected: Cookies and Usage Data. For Google's privacy practices, see Google Privacy & Terms.
• Advertising: Google AdSense (Google LLC) uses the "DoubleClick" Cookie to track use of this Application and user behavior regarding ads, products, and services. Personal Data collected: Cookies and Usage Data. You can disable DoubleClick Cookies via Google Ad Settings. Privacy Policy – Opt Out.
• Behavioral Remarketing: We may use remarketing services to advertise on third-party websites after you visit our Service. Bing Ads Remarketing (Microsoft Inc.) uses cookies to inform, optimize, and serve ads based on your past visits. You can opt out of Bing Ads interest-based ads at Microsoft personalized ads. See Microsoft Privacy Statement.
• Usage, Performance and Miscellaneous: Google Places may be used to return information about places via HTTP requests. Google Places may collect information from you and your device for security purposes, as held by Google's Privacy Policy.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your personal information in the following situations:

• With Service Providers: To operate the platform (e.g. Stripe, authentication providers, analytics).
• For business transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• With affiliates: We may share your information with our affiliates, who will honor this Privacy Policy.
• With other users: When you share information or interact in public areas, that information may be viewed by other users.
• Law enforcement and legal requirements: We may disclose your Personal Data if required by law or in response to valid requests by public authorities, or when we believe in good faith that disclosure is necessary to: comply with a legal obligation; protect and defend our rights or property; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users or the public; or protect against legal liability.

5. Retention of Your Personal Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data may be retained for a shorter period for internal analysis, except when used to strengthen security or improve functionality, or when we are legally obligated to retain it longer.

6. Transfer of Your Personal Data

Your information, including Personal Data, may be processed at our operating offices and in any other places where the parties involved in the processing are located. It may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. Your consent to this Privacy Policy and your submission of such information represents your agreement to that transfer. We will take steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Data Security

The security of your Personal Data is important to us. We use industry-standard security measures (encryption, secure connections, access controls) and payment data is handled securely by Stripe and never stored on our servers. We regularly review our security practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Rights & Choices

• You can access, update, or delete your account information at any time from your profile or by contacting us.
• You can opt out of marketing emails at any time.
• You may disable cookies in your browser, but some features may not work as intended.
• If you wish to delete your account and data, please contact support (note: account deletion may be scheduled until your access period ends if you have active paid access).

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you know that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under 13 without verification of parental consent, we take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing and your country requires parental consent, we may require your parent's consent before we collect and use that information.

10. Links to Other Websites

Our Service may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will inform you via email and/or a prominent notice on our Service before the change becomes effective where appropriate. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us.